FAQ

No, We are available for both wholesale and retail.

There is no Minimum order reqirements.

We offers USPS First Class Mail for US Customers (3-7 days delivery) for 4.99$ India Post (8-12 days) 4.99$
Upgrade shipping
On buying more than 150$
Shipping upgrades to FEDEX ,DHL or UPS (2-6 days delivery)

It takes us 1-3 business days to ship the orders after receiving them. And it takes 8-12 business days for it to reach you. However, you can choose express shipping at additional charges to receive your order in 4-7 business days.

All of our jewels are made with real 92.5 sterling silver. However, some of them are rhodium (nickel free) plated to prevent tarnishing and enhance longevity.

Plated rings.
All our vermeil rings use 92.5 real sterling silver as the base metal. Then they are plated with 18K Rose gold or Yellow gold. We provide 1 Micron plating with an option of upgrading to 2.5 microns.

Yes. Enter the respective promo code while checking out to avail these discounts.

  • Order Discount
  • $500+ 2%
  • $1200 5%
  • $2100+ 10%
  • Discount Promo Code
  • SilverH2
  • SilverH5
  • SilverH10

We accept returns only in case of manufacturing defects and/or shipping damages. It is best recommended to inspect the merchandise after receiving the shipment and contact us within 15 days in case of any return requests, once the returned jewelry passes the quality check, we provide a coupon code which can be used in your next purchase. It should be unused and in its original packing with all the tags and original invoice intact. Shipping handling fees are not refundable. Return shipping costs are the responsibility of the buyer. If applicable, volume discounts will be adjusted according to the revised invoice total after returns.
Although we try our best to show our jewels on the website exactly like the real products, there can be slight variations because of the lighting conditions and other factors.

We are not responsible for the Import duty, clearances-custom fees, other additional charges. Customers are requested to enter correct business details and mention if you have an account with UPS/DHL/FedEx to avoid any unnecessary trouble during the transit.

We do a 18k rose gold or yellow gold plating on our plain 92.5 sterling silver jewelry. This coating is 50% thicker than traditional gold-plated pieces, keeping it beautiful for years to come.All our jewelry is nickel-free to avoid tarnishing.

No, we do not dropship. You will need to fulfill your own orders.

We do accept Visa, Mastercard, American Express, RuPay, Airtel Money, Freecharge, Ola Money, Paytm, MobiKwik, PayZapp and PayPal.

No, We are available for both wholesale and retail.

Yes we do offer resizing if it could be done in particular design.

Yes, all of our stones in store are genuine. If you have a question on one of the stones, please contact our customer support.

All jewelry we have tested before we list them up in our store. We strongly recommend you to take it to a local jewelry shop and have it test before you contact us. It will be guaranteed genuine silver, if some reason test failed please have local jeweler provide follow list information (how many piece have been tested, stone(s) on the jewelry, total width and length of the piece, total weight of the jewelry, was it pendant, ring, earrings, bracelet, or necklace?) Please get all these information and mail, fax, or email to us.

Yes, what you see in the picture is what actual item you going to receive.

Yes we do customise jewelry as per customer.But we do have MOQ in those desgins. We can create jewelry and stones as per customers.

CLICK HERE TO CONTACT US I do try respond as quickly as possible. I will be glad to answer any question you may have, so please feel free to contact me anytime